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Pantaloon Retail Implements Reflexis Retail Execution Management

April 30, 2009 09:00 AM

India’s leading retailer implements Reflexis Task Manager and StoreWalk in 13 weeks; company implementing Reflexis KPI Activator in second phase of implementation.

Prashanth Palakurthi
Reflexis Systems

Reflexis Systems Inc. has announced that Pantaloon Retail (India) Limited has implemented Reflexis Task Manager and StoreWalk in 13 weeks. Pantaloon Retail (I) Ltd., one of the largest retailers in India with more than 1,000 stores across over 60 cities, is listed on the Bombay Stock Exchange (BSE, Scrip Code: 523574) and the National Stock Exchange (NSE, Symbol: PANTALOONR). The company is the flagship enterprise of the Future Group, a major business house in India with multiple subsidiaries.

“By implementing Reflexis, we have already seen improvements in customer service and employee productivity through increased visibility into store-level completion and compliance status,” said Ushir Bhatt, CEO of Future Knowledge Services Limited, which is a Future Group company and the services arm for all other Future Group companies. “We are pleased with the scalability of the Reflexis solution, and we anticipate we will realize additional benefits by implementing Reflexis KPI Activator to leverage real-time, metrics-based alerts to respond to problems and opportunities using best practices.”

“We are delighted to welcome Pantaloon Retail to our growing list of customers, which includes some of the biggest and best-known retailers in the world,” said Prashanth Palakurthi, founder and CEO of Reflexis. “Pantaloon Retail is well-known in India as a fast growing company that provides its customers with a wide range of exceptional products and excellent customer service. We look forward to working with Pantaloon to help drive the company’s growth while improving customer service levels.”

Pantaloon Retail (India) Limited, is India’s leading retailer that operates multiple retail formats in both the value and lifestyle segment of the Indian consumer marker. Headquartered in Mumbai, the company operates 11 million square feet of retail space.

The company’s leading formats include Pantaloons, a chain of fashion outlets, Big Bazaar, a hypermarket chain, Food Bazaar, a supermarket chain, Central, a chain of seamless destination malls. The company also operates India’s leading shopping portal, Some of its subsidiary companies include Future Capital Holdings, Future Media India Limited, Future Logistics Solutions Limited, and Futurebrands India Limited.

Pantaloon Retail is part of the Future Group which has presence in multiple businesses in the consumption space including consumer finance, capital, insurance, retail media, mall development, logistics, and brand development.

Reflexis helps retailers execute their strategy flawlessly and uncover profit. Reflexis customers, many of which are Top 250 global retailers, have reported dramatic improvements in store-level compliance with corporate strategies; higher productivity of merchandising, field, and store management; and increased sales and profitability.

Reflexis Systems, Inc. is privately held and headquartered in Dedham, Massachusetts.

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